Stephanie Brovold
2021-09-16
The technician was professional and did a great, really thorough job. He was also a nice and friendly guy.
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Vanessa Bravo
2021-09-06
My technician JC was above and beyond professional. He squeezed me in as an emergency on Labor Day and was even sensitive and caring to the fact that we had plans and were in a rush. Ive used this service before and they are all caring professionals...they know how unnerving havings rats can be and are sensitive to that!
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nia Meow
2021-08-24
What a professional company! From the young lady answering the phones very eager to help you, to Andrés the inspector being early reliable and very detailed in his search, & then Jesus taking his time to explain everything to me and search not once, or twice but three times to make sure he left me clean! What an amazing team! Thank you for being on point and making me comfortable! Definitely will refer people over!
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Ligia C
2021-08-03
We have an invasion of carpenter ants ranging in size from medium to jumbo, the larger they are, the bigger the wings. I tried to treat it myself with pesticides but they eventually took over our master bathroom. Getting a company out when I knew I couldn't solve the problem was a challenge, then I came upon Trinity Pest Solutions and called them after reading the reviews. The owner, Elman Lugo could not have been more simpathetic, he told me the sooner he could send someone would be tomorrow, was that good? I responded with yesterday would be better, last week would be even better, he laughed and said let me see what I can do. Sergio Gonzalez arrived at our house within hours the same day, I brought him inside and showed him the problem. In the process of assesing the situation, we noticed larvae and dozens, maybe more, live ones on a sliding glass door track leading to the garden from our bedroom, he saw the horror in my eyes in told me not to worry (not easy), we had not seen any in our bedroom until yesterday. I took him around the property and he explained the treatment process starting with spraying the outside perimeter of the house on day 1, followed by granules a week later and then a 3rd application a week after that. He told me attacking the problem from the outside would likely solve the problem as these creatures love to nest in trees (we have a large oak near our bathroom). He did not believe their nest was inside but before he left, used a different application (similiar to air in a can) to confirm they had not created a nest under our wood floor. I am anti anything toxic kind of a person but the infestation was too much for me to let these creatures continue to reproduce in our bedroom so he sprayed a small amount of the gas through small gaps and holes in the wood and some ants came out alive but not in quantites that indicated a nest had been formed which gave me some peace of mind. I woke up yesterday to swarms of them in our shower, no swarms today, only an occasional live one here and there which I anticipated to find, no live ones in our bedroom either. I know this is a premature review, but if today is any indication, I'm still feeling confident that Sergio and Elman know their business. To be continued...
UPDATE...Day 42 (6 WEEKS LATER)
After the original 3 applications, the stubborn ants weren't ready to go so Sergio came back, then Chris, then Elman (owner) and today we had the pleasure of meeting Jesus. What a hard working young man, made a 3" trench around the entire perimeter of the house, applied more ant killer, refilled the trench and repaired a vent screen removed the week before for access to the attic to sprinkle some bait. After last week's application by Elman, the ants had finally all but disappeared. I am hopeful that what Jesus did today will be the final nail in the coffin. Is taking longer than I had hoped but we're still within the 60 day guarantee and since we've seen weekly improvements, I am confident Jesus administered the last rights today☺
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Sherry Polite
2021-07-29
JC is very professional and personable! He took care of our ant problem. He is highly recommended.
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